The Union of the Comoros

Comoros National Investment Promotion Agency
Tel : (+269) 77 38 570 | Fax : (+269) 773 84 91 |

Call Centre

Project Description
  • Call centre facility offering Inbound and Outbound call services as well as marketing services
  • The total Investment cost is USD 850,000 with a payback period of 5.3 years
Value Proposition
  • A Discounted cash flow analysis was used over a period of 20 years assuming no terminal value. Using this conservative approach an unleveraged IRR of 22.2% (100% equity financing) was obtained and leveraged IRR of 27.5% (50% equity financing and 50% debt financing)
  • Availability of an array of French speaking talent pool
  • Annual growth by 14% in between 1999 – 2004 and various efforts for enhancement of infrastructure and call centre availability
  • Inexistence of call centre facilities, this centre will be the first of its kind in the Comoros, allowing the centre to monopolize the market and grab all potentials
  • Growing demand for outsourced call centre services from international companies aiming at reducing their costs of operation while preserving high levels of efficiency
  • The Comoros being a francophone country, with low cost of labour, is highly attractive to large companies, mainly from francophone countries
Contact Comoros National Investment Promotion Agency

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